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www.gyaniversity.com77MMPC001: Management Functions and Organisational ProcessesWhat is the relevance of interpersonalcompetencies in the management of an organisation? Briefly discuss the determinants of interpersonalbehaviour with the help of relevant examples.affects how they communicate and respond to team members. A manager might adopt a more directive style in a crisis butshift to a more consultative approach when there is time to involve the team in decision-making. This flexibility is essential to maintain efficiency and effectiveness across different scenarios.Organizational culture plays a significant role as well. In companies that promote a participative or employee-centredculture, interpersonal competencies are not just appreciatedasthey are expected. In a highly hierarchical environment, there might be less emphasis on these skills, potentially leading to a communication gap between different levels of the organization.Finally, external influences such as societal changes and technological advancements also shape interpersonalbehaviour. As organizations shift towards the knowledge economy and employees become more tech-savvy and independent, the role of managers changes from controlling to facilitating and coaching. Managers must now adapt by enhancing their interpersonal skills to suit a more collaborative, feedbackdriven environment.