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www.gyaniversity.com71MMPC001: Management Functions and Organisational ProcessesList out the skills needed for a manager.5. Leadership and Motivation: Beyond just managing tasks, a manager must lead and inspire their team. Leadership involves setting clear expectations, being a role model, and motivating team members to exceed their limits. Effective managers encourage innovation, recognize achievements,and create an environment where everyone feels valued. This motivational skill helps in building a cohesive and highperforming team.6. Empathy: Empathy is the ability to understand and share the feelings of others, which is critical for managing people. Managers who demonstrate empathy can build stronger relationships with their employees, which is essential for conflict resolution and fostering a supportive workplace environment. A manager who listenstoand shows genuine care for team members%u2019 well-being encourages a culture of trust and mutual respect.7. Conflict Resolution: Conflicts are inevitable in any workplace. A manager must have the skills to address disputes calmly and fairly. This includes active listening, understanding multiple perspectives, and mediating a satisfactory solution for all parties involved. Effective conflict resolution helps maintain a positive work atmosphere and ensures that team morale and productivity are not adversely affected.8. Emotional Intelligence and Balance: Emotional intelligence is the ability to manage one%u2019s own emotions as well as understand and influence the emotions of others. Managers who exhibit emotional balance stay calm under pressure, handle criticism constructively, and maintain stability even in challenging situations. This skill is particularly important in a fast-paced business world where stress and unpredictability are common.9. Adaptability and Lifelong Learning: In today%u2019s volatile, uncertain, complex, and ambiguous environment, adaptability is crucial. Managers must be flexible to adjust their strategies and approaches with changing market conditions and technological advancements. Lifelong learning is also important, as continuous skill development helps managers remain relevant and effective in their roles.10. Delegation and Empowerment: A modern manager should know how to delegate tasks effectively. By trusting team members with responsibilities and empowering them to make decisions, a manager can focus on strategic issues while nurturing the growth of their team. This shift from micromanaging to a more autonomous and supportive role strengthens the overall capability of the workforce.11. Coaching and Mentoring: Managers are often required to develop future leaders within the organization. By adopting a coaching approach, they provide guidance, feedback, and growth opportunities. This involves mentoring team members to help