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MMPC001: Management Functions and Organisational Processeswww.gyaniversity.com13Q#Answer Keyunderlying alcohol-related problem. The frequent absences, extended lunches, and diminished work performance further suggest that Renu is disengaged and possibly struggling with addiction.Mrs. Khan's Behavior:Mrs. Khan observed the changes in Renu's behavior over several months but was hesitant to confront her about it, likely due to Renu%u2019s past good performance and her value as an employee. Mrs. Khan may have been unsure how to address the issue, particularly since Renu was still meeting basic job requirements. However, by not addressing the issue sooner, Mrs. Khan missed an opportunity to intervene earlier and provide support before Renu%u2019s performance declined further.Management of the Situation:While Mrs. Khan did eventually recognize the problem and decide to meet with Renu, she did not address the issue in a timely manner. She allowed Renu to take the vacation without first confronting the problem or providing support. The situation could have been better managed if Mrs. Khan had intervened earlier, perhaps offering Renu some guidance, counselling, or a formal conversation about her behavior. Additionally, Mrs. Khan could have explored options like a professional development program or a shift in job responsibilities to better align with Renu%u2019s skills and interests.(iii) Assume that you are the Personnel Manager. What are the alternatives available with Mrs. Khan?As the Personnel Manager, the following alternatives are available to Mrs. Khan:1. Direct Confrontation and Counselling:Mrs. Khan could have a one-onone meeting with Renu to discuss her behavior, performance, and any personal issues she may be facing. This would involve providing emotional support and offering possible solutions such as counsellingor assistance with managing personal problems (like alcohol use).2. Offer Temporary Leave for Medical Help:If Mrs. Khan suspects that Renu may have an alcohol problem, she could recommend a leave of absence for treatment or rehabilitation. The company may have Employee Assistance Programs (EAP) to help Renu address personal issues such as addiction.3. Job Redesign or Role Change:If Renu feels unfulfilled in her current position, Mrs. Khan could discuss possibilities for shifting Renu into a different role or giving her more responsibility in a position that aligns better with her skills and interests, particularly her foreign language skills.

