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www.gyaniversity.com209MMPC001: Management Functions and Organisational Processesbecome a proficient typist in college and decided to investigatesecretarial work. Although she still wanted a career utilizing her foreign language skills, she felt that the immediate financial pressures would be eased in a temporary secretarial position. Within a short period of time, she was hired as a clerk/typist in a typing pool at Life Insurance Company. Six months later, she became the top typist in the pool and was assigned as secretary to Mrs. Khan, Manager of marketing research. She was pleased to get out of the pool and to get a job that had more variety in the tasks to perform. Besides, she also got a nice raise in pay. Everything seemed to proceed well for the next nine months. Mrs. Khan was pleased with Renu%u2019s work, and she seemed happy with her work. Renu applied for a few other professionaljobs in other areas during this time. However, each time her application was rejected for lack of related education and/or experience in the area. Over the next few months, Khan noticed changes in Renu. She did not always dress as neatly as she had in the past, she was occasionally late for work, some of her lunches extended to two hours, and most of her productive work was done in the morning hours. Khan did not wish to say anything because Renu had been doing an excellent job,and her job tasks still were being accomplished on time. However, Renu%u2019s job behaviour continued to worsen. She began to be absent frequently on Mondays or Fridays. The two-hour lunch periods became standard, and her work performancebegan to deteriorate. In addition, Khan began to suspect that Renu was drinking heavily, due to her appearance some mornings and behaviour after her two-hour lunches. Khan decided that she must confront Renu with the problem. However, she wanted to find away to help her without losing a valuable employee. Before she could set up a meeting, Renu burst through her door after lunch one day and said, %u201cI want to talk to you Mrs. Khan%u201d %u201cThat%u2019s fine,%u201d Khan replied,%u201cShall we set a convenient time?%u201d %u201cNo! I want to talk now.%u201d %u201cOK, why don%u2019t you sit down and let%u2019s talk?%u201d Khan noticed that Renu was slurring her words slightly and she was not too steady. %u201cMrs. Khan, I need some vacation time.%u201d %u201cI%u2019m sure we can work that out. You%u2019ve been with the company for over a year and have two weeks%u2019 vacationcoming.%u201d %u201cNo, you don%u2019t understand. I want to start it tomorrow.%u201d %u201cBut, Renu, we need to Plan to get a temporary replacement. We can%u2019t just let your job go for two weeks.%u201d %u201cWhy not? Anyway, anyone with an IQ above 50 can do my job. Besides, I need the time off.%u201d %u201cRenu, are you sure you are all right?%u201d %u201cYes, I just need some time away from the job.%u201d Khan decided to let Renu have the vacation, which would allow her some time to decide what to do about the situation. Khan thoughtabout the situation the next couple of days. It was possible that Renu was an alcoholic. However, she also seemed to have a negative reaction to her job. Maybe Renu was bored with her job. She did not have the