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www.gyaniversity.com57MMPC001: Management Functions and Organisational ProcessesControlling: Monitor performance and assess goal achievement. Take corrective actions as needed.Characteristics Continuous and Ongoing: Functions are carried out continuously; plans are revised as conditions change.Systematic and Interrelated: Functions are interconnected; planning informs organizing, staffing, etc.Dynamic: Adapts to environmental changes.GoalOriented: Aims to achieve organizational objectives through all functions. Levels of ResponsibilityStrategic: Handled by toplevel managers focusing on longterm goals. Formulate strategies for overall direction. Tactical: Middlelevel managers implement strategies from top management. Translate strategies into specific plans. Operational: Lowerlevel managers manage daytoday tasks. Ensure efficient execution of plans. Managerial Roles Interpersonal Roles: Manage relationships within the organization.Figurehead: Represents the organization in official matters. Leader: Motivates and develops employees; resolves conflicts. Liaison: Builds networks and fosters communication. Informational Roles: Ensure access to necessary information for decisionmaking. Monitor: Collects information to maintain awareness of the environment. Disseminator: Transmits relevant information to employees and stakeholders.Spokesperson: Communicates information to external parties. Decisional Roles: Utilize information to make decisions. Entrepreneur: Seeks new opportunities and initiates changes. Disturbance Handler: Manages crises and unforeseen challenges. Resource Allocator: Determines resource allocation within the organization.Negotiator: Engages in negotiations with internal and external parties. Characteristics of a Good Manager:Understanding and Communicating Vision: Every organization has a vision, mission, and goalsthat provide strategic direction.A good manager must:
