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                                    www.gyaniversity.com158Managerial Processes-IIDescribe the basic elements of the control process with examples.standards or if they arise from specific operational issues. For example, in a sales department, if targets are consistently unmet, the deviation might be due to market conditions rather than the inefficiency of the sales team. Similarly, in a production line, a dip in output might be traced to equipment malfunction or poor-quality raw materials. A thorough analysis helps in distinguishing between minor, acceptable variations and significant issues that require corrective intervention.5. Taking Corrective Actions: The next step in the control process involves taking corrective actions to address significant deviations. Corrective actions vary in nature depending on the problem. In the case of a customer service department experiencing delays, corrective measures might include additional training for staff, better scheduling, or upgrading technology for faster service. The goal is to realign actual performance with the set standards and prevent future occurrences of the same deviation.6. Feedback Mechanism: The final element in the control process is the incorporation of a feedback mechanism. Feedback involves monitoring the impact of the corrective actions taken and adjustingif necessary. This ensures that the control process is not static but adapts to changing conditions and improvements. The feedback loop allows managers to continuously refine the standards and control processes, ensuring that organizational performance continuously aligns with its strategic objectives.Describe the options organisations have in exercising control and explain the prerequisitesfor having an effective control system. Justify your answer with a suitable example.Exam Prediction: 49%Source: Internal IGNOU & Study Centre PapersOrganisations have several options for exercising control, and they must carefully choose and implement control measures that suit their specific environment, structure, and objectives. Control can be applied at various levels%u2014from strategic management today-to-day operationsto ensure that actual performance matches planned objectives. In exercising control, organisations can adopt a variety of approaches:1. Direct Supervision and Monitoring: Managers may closely supervise employees and processes, ensuring that work is carried out according to predetermined standards. This kind of control often involves setting clear performance standards and regularly reviewing employees%u2019 outputs.
                                
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